Tugra Management is a specialized application designed for residents within community sites.

This tool enables homeowners to conveniently manage various tasks without needing to visit on-site administrative offices. Key features include:

• My Personal Information; View details such as name, surname, and phone number.

• Property Details; Access information about your specific unit, including land share, gross area, and plumbing unit ID.

• Household Members; Manage data for all individuals residing in your independent section.

• Vehicle Registry; View registered vehicles associated with your property along with their detailed specifications.

• Financial Activity; Check account accruals, current outstanding balances, and payment history.

• Online Payments; Pay service charges, heating fees, investment funds, hot water costs, and other expenses directly through the Site Management portal using a linked bank account.

• Common Area Booking; Reserve shared facilities within the community.

• Contact Directory; Find contact details for key personnel such as managers, security chiefs, and on-duty pharmacies.

• Service Requests; Submit tickets for maintenance needs—including technical repairs, cleaning, garden care, or security issues—by uploading photos of the problem areas.

• Surveys & Polls; Participate in management-led surveys to provide feedback and evaluations.

• Bank Details; View official bank account information used by Site Management.