A mobile application from the Malaysian Aviation Commission (MAVCOM)

Travel with confidence, knowing your passenger rights are safeguarded with the new FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is pleased to elevate your travel experience with the introduction of the FlySmart mobile app. Simply create a consumer account by providing your email address, name, and phone number**, and enjoy peace of mind knowing your rights are just a tap away!*

By registering on the FlySmart app, travelers can file complaints* directly to Mavcom regarding any flight service issues, non-compliance, or violations encountered during air travel. The app allows you to instantly capture photos and attach documents to support your case. Receive progress notifications and track your complaint's status in real-time using the Case History list.

Stay informed with travel-related updates, including national flight disruptions, breaking travel news, and other important events, delivered directly to your FlySmart app. With convenient in-app links to the FlySmart website and Facebook page, essential traveler rights information is readily at your fingertips.*

Download and install the FlySmart mobile app today and travel smarter with FlySmart!

*A continuous internet connection is required.

**Your personal data will be used exclusively for Mavcom's complaint management purposes.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1. 1) New Features
   - Travel Advisory
   - Know Your Rights
   - Account Deletion
   - Refund Process
2. 2) Bug Fixes
3. 3) Design Improvements