Introducing the SMSBUS electronic ticketing system, your seamless solution for cashless travel payments directly from your phone balance in Kazakhstan. Enjoy the convenience of commission-free transactions, making your public transport journeys smoother and more efficient.

To explore the extensive list of cities and routes covered by SMSBUS, visit the official website at https://smsbus.kz. When traveling, simply present your electronic travel ticket on your phone to the control service employees or the driver for fare verification.

Your electronic travel ticket remains valid until you reach your final destination and can be accessed in the "Valid Tickets" section of the app. For a record of your past journeys, check the "Travel details" section.

By choosing to pay for your travel through SMSBUS, you agree to the service's usage rules, which are available on the website at https://smsbus.kz.

If you encounter issues with payments from your phone balance, consider the following common reasons:

• The number is corporate.
• The trust payment has not been repaid.
• There has been no replenishment of the balance since the purchase of the number.
• The starting balance has not been used up.
• The SIM card was replaced 24 hours before payment.

Enhance your travel experience by opening a virtual transport card within the SMSBUS application at no cost. Self-service registration is available for regular and school virtual transit cards. For other preferential virtual cards, a visit to the company’s office with the necessary documents is required.

Topping up your virtual transport card is straightforward; use your card number directly in the mobile application or through other apps like Kaspi Bank, Halyk Bank (homebank), and more.

The SMSBUS app utilizes the following system permissions for enhanced functionality:

1. Camera - Enables QR code scanning for easy ticket validation.
2. Location - Facilitates accurate city/town map display, automatic bus detection for simplified fare payment, and route planning from your current location to your destination. You can input destinations and departures either on the map or via text addresses, with the route planning algorithm accounting for transfers.

For any assistance, ALEMPAY user support is available at the following numbers: +7 777 000 2505, +7 700 000 2505, +7 707 000 2505.

What's New in the Latest Version 2.0.0

Last updated on Feb 16, 2024

The application has been completely revamped to offer an even better user experience.