Enhance your field operations with RCM, a powerful tool that seamlessly integrates with RecoveryConnect® and MRS web applications. RCM equips your field agents with real-time repossession assignment information, enabling them to access critical case data directly from their fingertips. This immediate access helps agents avoid wrongful repossessions and efficiently update the status of units to "On Hook." Once marked as "On Hook," agents can proceed with the asset recovery process at a time that is both safe and convenient for them.

RCM's mapping feature revolutionizes the way drivers manage their tasks. With custom icons, agents can easily scan and run addresses, set pick-up locations, and recover more units with efficiency. The ability to create and store filters allows you to focus your map on what matters most to your agency. Each asset recovery form not only captures condition information but also includes photos, automatically generating a Condition Report that is promptly submitted to the client.

With RCM, you gain access to a suite of features designed to streamline your operations:

• Customize map icons (Pro)
• Mark collateral as "On-Hook" with a single button press
• Streamline the Asset Recovery process for quick condition, photos, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark "Favorite" cases for quick access
• Filter cases to efficiently run addresses
• One-tap quick updates
• Auto-generated geo-updates
• Work your To Do list to capture quick condition reports of recovered units

For any assistance with RCM, our dedicated support team is available 24/7. You can reach out to us through our Contact Us page or directly via our website at https://mbsicorp.com/contact/.

What's New in the Latest Version 3.0.33

Last updated on Oct 2, 2024

The latest update introduces a new feature allowing users to accept cases directly from their mobile devices. You can now accept or decline cases from the "NEW CASES" section on the home page. Enhance your workflow by long-pressing to multi-select cases, and utilize the search or filter options by client, case type, dates, or accepted before status. All your activities are meticulously logged in the case History for easy reference and tracking.

For a detailed walkthrough on permissions, please visit https://youtu.be/rW0rJGe0Wr8. To review our commitment to your privacy, check out our Privacy Policy at https://mbsicorp.com/privacy/.