The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts, paying bills directly through the app. Access to the CTM Bonus Points program allows users to track points, view expiry dates, and browse available rewards. The app also facilitates online applications for mobile, internet, and data roaming services.

A particularly useful feature is "TicketEasy," enabling customers to monitor the status of their tickets at CTM service centers. Further functionalities include CTM Wi-Fi auto-configuration, phone and equipment maintenance status checks, detailed information on international direct dialing (IDD), local numbers, and data roaming plans, along with CTM store locators.

For users who have activated their accounts within the app, additional capabilities are unlocked. These include detailed usage tracking and QR code bill payment for postpaid accounts, prepaid balance and expiry date information, streamlined online applications, CTM membership details and rewards management, and options to resend or reset CTM Wi-Fi passwords.

CTMBuddy offers numerous benefits, including:

• Usage Monitoring: Effortlessly track mobile data, service usage, and CTM Wi-Fi usage anytime, anywhere.
• Billing Management: Easily review and pay bills directly within the app.
• Bonus Points Program Access: Manage CTM Bonus Points, check balances, expiry dates, and redeem rewards.
• Online Service Applications: Conveniently apply for mobile, internet, and data roaming services online.
• TicketEasy Functionality: Monitor ticket status, draw tickets, and view ticket information for CTM service centers.
• Device Maintenance Tracking: Check the status of phone and equipment maintenance and repairs.

It's important to note that some features, such as detailed usage tracking, QR code bill payment (for postpaid users), remaining balance and expiry date information (for prepaid users), online applications, CTM membership access, rewards management, and CTM Wi-Fi password management, require account activation through the CTMBuddy app.